Privacy Policy

1. Who we are

ScanMint is operated by Vince Enterprises, trading as ScanMint (“ScanMint”, “we”, “us” or “our”).

We provide tools that allow users to create and manage QR codes, manage subscriptions and, where available, submit advertising campaigns.

For the purposes of applicable data-protection law, Vince Enterprises is the controller of the personal data described in this Privacy Policy.

We aim to comply with applicable UK data-protection law, including the UK General Data Protection Regulation and the Data Protection Act 2018.

If you have questions about this Privacy Policy or your personal data, contact us at hello@scanmint.co.uk .

2. Information we collect

We may collect and process the following information:

• Account information: your email address, account ID, password hash and account settings when you create an account.
• QR-code information: QR codes you create, destination URLs, creation dates and related account records.
• Payment and subscription information: subscription status, Stripe customer ID, Stripe subscription ID, payment status and billing-related records. We do not store full payment-card numbers or card security codes.
• Advertising information: information submitted for advertising enquiries or campaigns, such as company name, contact email, website URL, advert text, uploaded banner images and review notes.
• Communications: information you provide when you contact us, request support, send feedback or submit an enquiry.
• Technical and security information: information such as IP address, browser type, device information, log records and security-related information, where collected by our hosting, security or infrastructure providers.

3. How we use your information

We use personal data to:

• create and manage your ScanMint account;
• provide QR-code generation, downloads and account features;
• process subscriptions and manage billing;
• review, approve, reject or manage advertising submissions;
• respond to support requests, enquiries and service communications;
• protect ScanMint, users and the public from fraud, abuse and security threats;
• maintain, troubleshoot and improve our services; and
• comply with legal obligations and enforce our Terms of Service.

4. Our legal bases for processing

Where UK data-protection law applies, we process personal data where it is necessary to perform a contract with you, take steps at your request before entering into a contract, comply with legal obligations, protect our legitimate interests in operating and securing ScanMint, or where you have given consent.

Our legitimate interests include operating the service, preventing fraud and misuse, keeping our systems secure, responding to enquiries, and improving ScanMint. We only rely on legitimate interests where they are not overridden by your rights and freedoms.

5. Payments and Stripe

Payments and subscriptions are processed by Stripe. When you choose a paid plan, payment information is provided directly to Stripe through its payment process. ScanMint receives limited billing and subscription information needed to confirm payment, provide the service and manage your account.

Stripe processes personal data under its own privacy documentation. Please review Stripe’s privacy information for details of how it handles payment-related data.

6. Who we share information with

We do not sell your personal data.

We share personal data only where necessary to provide and operate ScanMint, comply with legal obligations, protect our rights and users, or where you have asked us to do so.

We may use trusted providers for:

• website hosting, infrastructure and database services;
• Stripe payment processing and subscription management;
• email delivery and communications;
• security, fraud prevention and technical support; and
• professional advisers, regulators or authorities where legally required.

7. International transfers

Some service providers may process personal data outside the United Kingdom. Where this occurs, we will use appropriate safeguards required by applicable data-protection law.

8. Data retention

We keep personal data only for as long as reasonably necessary for the purposes described in this policy, including providing the service, meeting legal, accounting and reporting requirements, resolving disputes and enforcing agreements.

Account and QR-code records are normally retained while your account remains active. After account closure, we may retain limited information where needed for legal, accounting, security, fraud-prevention or record-keeping purposes.

9. Cookies and similar technologies

ScanMint uses cookies and similar technologies necessary for core functions, including login sessions, security and saving user preferences.

We do not currently use optional advertising cookies. If we introduce non-essential analytics or advertising cookies in future, we will update this policy and request consent where required.

10. Your rights

Depending on applicable law, you may have rights to request access to, correction of, deletion of, restriction of or transfer of your personal data. You may also have the right to object to certain processing or withdraw consent where processing is based on consent.

To make a request, email hello@scanmint.co.uk . We may need to verify your identity before responding.

11. Complaints

Please contact us first if you have a concern about how we use your data. If you are in the United Kingdom, you may also complain to the Information Commissioner’s Office.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Where changes are significant, we may provide additional notice.